Does Animal Control Cost Money? What's Free (And What Isn't) In Louisville

Two Different Services, Two Different Answers

The confusion behind "is animal control free?" comes from lumping two very different services together. Municipal animal control - in our area, Louisville Metro Animal Services (LMAS) - is a taxpayer-funded agency for domestic animals. Calling them about a stray dog, a bite incident, or an abandoned pet costs you nothing.

Wildlife control is a different profession entirely. When a raccoon moves into your attic or a bat colony sets up in your gable vent, that's handled by state-licensed private Nuisance Wildlife Control Operators - and like any skilled trade working on your home, it costs money.

What Animal Control Handles For Free

Louisville Metro Animal Services and comparable agencies in Southern Indiana counties will generally respond at no charge to:

• Stray, injured, or aggressive dogs and cats
• Animal bite reports and rabies quarantine follow-up
• Animal cruelty and neglect complaints
• Loose livestock on public roads
• Dead animals on public streets and rights-of-way (via Metro's roadkill pickup)

What Animal Control Will NOT Do

Here's where homeowners get stuck. Animal control agencies in Kentucky and Indiana generally will not trap or remove wild animals on private property. Call LMAS about a raccoon in your chimney, squirrels in your soffit, a snake in your basement, or bats in the attic, and you'll be referred to a private wildlife control company - that's us.

This isn't the agency being unhelpful; it's jurisdiction. Municipal animal control is neither staffed, equipped, nor legally tasked for structural wildlife work like exclusions, attic litters, or protected species such as bats. Some agencies will lend box traps for cats, but you're on your own for wildlife.

Is There A 24-Hour Animal Control?

For domestic animal emergencies - an aggressive dog at large, an injured animal in the road - LMAS handles urgent calls, and police dispatch can route after-hours emergencies. But there is no 24-hour government service for wildlife in your home.

That gap is exactly why we run a true 24/7/365 operation. A raccoon tearing through your ceiling at 2 AM or a bat circling the nursery can't wait for business hours, so (502) 791-9205 is answered by a wildlife technician around the clock, with same-day and overnight response across Louisville and Southern Indiana.

So What Does Private Wildlife Removal Cost?

With Louisville Critter Ridder, standard wild animal removal - raccoons, squirrels, skunks, opossums, groundhogs - is a flat $797-$997 total, quoted free over the phone before anyone is dispatched. Bats and bird colonies require an on-site inspection to price, and we disclose that cost upfront.

Beware the two extremes: national franchises whose commissioned quotes can triple that number, and "free" or cash-only trappers operating without state licensing or insurance. If someone gets hurt on your roof, or a protected species is handled illegally, the liability lands on you as the homeowner.

Quick Reference: Who To Call In Louisville

Save yourself the phone tree - here's the cheat sheet:

• Stray/aggressive/injured dog or cat → Louisville Metro Animal Services (or 911 if there's immediate danger)
• Dead animal on a public road → Metro's roadkill/dead animal pickup line via Metro 311
• Raccoon, squirrel, bat, skunk, opossum, groundhog, or snake on your property → Louisville Critter Ridder, (502) 791-9205
• Dead animal on private property (including under the house) → our dead animal removal service, 24/7
• Orphaned or injured wild animal → a licensed wildlife rehabilitator (KDFW and Indiana DNR keep directories - and we can point you to one)

Related Services & Guides