Privacy Policy
Louisville Critter Ridder (Critter Ridder LLC) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
Information We Collect
When you contact us by phone, through our website, or in person, we may collect information you provide voluntarily: your name, phone number, email address, service address, and details about your wildlife problem. This is the information we need to quote, schedule and perform your service.
Like most websites, our site may also automatically collect standard technical information such as your IP address, browser type, pages visited and referring website. This information is used in aggregate to understand how visitors use our site and to improve it.
How We Use Your Information
We use the information you provide to respond to your inquiries, provide free quotes, schedule and perform wildlife removal services, process payments, honor our written guarantees, and communicate with you about your service. We may also use your contact information to follow up after service is complete.
What We Don't Do
We do not sell, rent or trade your personal information to third parties. We do not share your information with anyone except as necessary to provide your service (for example, payment processing or our scheduling software), or when required by law.
Cookies & Analytics
Our website may use cookies and similar technologies to remember your preferences and understand site usage. You can disable cookies in your browser settings; the site will continue to function normally.
Data Security
We take reasonable administrative and technical measures to protect the personal information we hold. Access to customer information is limited to team members who need it to perform your service.
Your Choices
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to records we're required to keep for warranty, tax or legal purposes). To make any of these requests, call us at (502) 791-9205.
Children's Privacy
Our website and services are directed at property owners and managers, not children. We do not knowingly collect personal information from anyone under 13 years of age.
Changes To This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your information, call Louisville Critter Ridder at (502) 791-9205 - we answer 24/7/365.